Shipping & Returns
Shipping & Order Preparation
At our store, every order is handled with the utmost care to ensure your shopping experience is flawless from start to finish. Once payment is confirmed, we’ll carefully begin preparing your order. As a general rule, shipments are made within 48 hours of receiving payment (this timeframe may be adjusted depending on demand and workload at certain times).
We will keep you informed throughout the process and notify you as soon as your order leaves our facilities. We want you to feel supported at every stage and always be aware of your purchase status until it reaches your hands.
Shipping Costs & Recommendations
Shipping costs reflect both the care in preparing the order and the associated logistics. These include handling, packaging, and transportation. The handling fee is always fixed, while transportation costs may vary depending on the total weight of the order and the destination.
To optimize deliveries and reduce extra costs, we recommend grouping all the items you want into a single order. Please note that it is not possible to combine different orders, so each one will be managed and shipped individually, with the corresponding shipping costs applied.
Careful Preparation
We take the protection of your items very seriously. Each order is carefully packed using suitable materials to ensure the products arrive in perfect condition. Although we cannot be held responsible for any damage that may occur during transport, our team pays special attention to each package to minimize any risk and make sure you enjoy your purchase from the very first moment.